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Privacy Policy

Data protection and data security are important to GLANDON Apartments AG (“GLANDON Apartments AG” = “we”). We process your personal data responsibly, in accordance with the applicable statutory provisions and in accordance with this Privacy Policy.

Content of this Privacy Policy

This Privacy Policy explains how we collect and process your personal data when you visit our website (www.glandon-apartments.com / www.glandon-apartments.ch), our social media pages, and when you contact us or use our services.

Data-processing responsibility

GLANDON Apartments AG is responsible for the processing of data described in this Privacy Policy. If you have any questions or if you wish to exercise your data subject rights, please contact us at privacy@glandon.ch or write to GLANDON Apartments AG, Luzernerstrasse 8, CH-6045 Meggen.

Personal data processed during communication and service provision

We collect the information you send us as follows:

  • If you contact us
  • When you request our services
  • If you apply for a position with us

This includes general personal data, such as your name and contact details, as well as any information about your position or role at the organisation on whose behalf you are contacting us. If you request paid services, we will also ask for your financial details, such as your preferred payment method and billing address.

We also process personal data that we receive from third parties. This regularly includes personal data that we receive in correspondence or discussions with customers, members or business partners, e.g. your name and information about your work as a team member of the customer or business partner.

To the extent necessary to achieve the purposes described in this Privacy Policy, we also collect general personal data from publicly accessible registers, websites or platforms (e.g. to verify your authority to sign documents) or by obtaining information from third parties (e.g. for reference purposes in an application process, if you consent to this).

Provision and use of our website

Use for information

You can use the website to obtain information about GLANDON Apartments AG and our range of services without telling us who you are. As with any connection to a web server, the server on which we host the website automatically logs and saves certain technical data, retaining it for a short period of time. This includes the IP address and operating system of your device, the date and time of use, and the type of browser you use to access the website.

Web analysis

We use web analytics services (currently Google Analytics) to evaluate the use of the website and obtain information for its optimisation. The web analytics services we use collect and save usage data using cookies. The requesting IP addresses are truncated before being transmitted to a server outside Switzerland/EU/EEA. We therefore do not transfer any personal data to the provider of the web analytics services outside of Switzerland.

Advertising technologies

We use advertising technologies from Google Ads and Facebook on the website. This allows us to target people who visit our website with advertising that is relevant to them when they visit other websites. The advertising materials are displayed on the websites you visit based on an analysis of your previous use of our website. The providers of the advertising technologies use cookies for this purpose when you visit our website.

Social plug-ins

The social plug-ins used on the website allow you to recommend and share our content on social networks. You can identify social plug-ins on the website via the logos of the respective social network. If you interact with the social plug-in, data will be sent to the respective provider of the social network.

Resources from external websites

We integrate resources from external servers into our website. These include visible content (including tweets, videos, music, images) as well as technical resources (including fonts, scripts, captchas). Technical resources are used to improve the performance or security of our website. When accessing these resources, the operator of the external servers receives your IP address and/or certain metadata that is necessary for the use of the external operator’s servers.

Note on the use of cookies

We use cookies, tags and similar technologies on the website to provide you with the best possible user experience and to help us improve the website. Cookies are text files that are downloaded to your computer or mobile device when you visit a website or use an app. Some of the cookies we use are necessary to provide specific features on the website. We also use cookies to analyse the use of the website and to obtain information to optimise the website. You can instruct your browser to reject cookies or ask for your permission before saving them. You can also delete cookies from your device using your browser’s settings.

Use of our social media pages

On our social media pages, you will find posts about current events and activities at GLANDON Apartments AG as well as about our range of services. The social media providers collect and analyse usage data such as the number of visits and demographic information about visitors to our company pages. We receive evaluations from the social media providers based on this information. These only contain aggregated or otherwise sufficiently anonymised data. Only the respective provider can identify you based on the usage data collected. Please therefore take notice of the Privacy Policy of the respective provider.

Use of our newsletter

If you subscribe to our newsletter, we will collect the information you send us. This includes general personal data such as your first name, last name and email address. You can also inform us at any time that you would like to opt out of receiving our newsletter in the future. To do so, please use the unsubscribe link at the bottom of the newsletter.

The purposes for which we process your personal data and on what basis

We process your personal data primarily to provide information about our range of services and to provide, document and bill our services in accordance with our contractual and legal obligations. We also process your personal data for the following purposes:

  • Responding to your requests and communicating with you
  • Processing your orders
  • Responding to applications
  • Hosting the website
  • Analysing and optimising the use of the website
  • Marketing and advertising
  • Optimising our posts on our company social media pages
  • Providing information about new events and activities at GLANDON Apartments AG and about new services (e.g. via our newsletter; you can inform us at any time that you do not wish to receive such information in future)
  • Fulfilling legal obligations
  • Enforcing legal claims

We have a legitimate interest in processing your personal data in line with the aforementioned purposes. Some processing is also necessary in order for us to be able to fulfil our contractual obligations towards you and our legal obligations (e.g. obligation to preserve records). On this basis, we process your personal data if and insofar as the applicable data protection law requires a legal basis or justification for the lawfulness of data processing in general or for specific processing activities.

How we store and protect your personal data

We store your personal data only to the extent that and for as long as it is necessary to fulfil the purposes described in this Privacy Policy or to comply with legal obligations. In the interest of the integrity and confidentiality of personal data, we take appropriate technical and organisational measures. In accordance with our risk assessment, we implement, in particular, access controls and procedures to regularly review, assess and evaluate the effectiveness of the measures.

Parties with whom we share your personal data

To achieve the purposes described in this Privacy Policy, it may be necessary for us to share your personal data with other companies. This includes the following categories of recipients:

  • Other companies within the GLANZMANN.Group (www.glanzmann.group)
  • External service providers
  • Other customers
  • Suppliers and business partners

Place of processing

We store and process your personal data primarily in Switzerland and the European Union. However, we may also transfer your personal data to recipients in countries outside of Switzerland or the EU (worldwide, in particular, the US). We transfer data to countries without adequate data protection based on standard data protection clauses or legal exceptions (e.g. necessity for contract fulfilment).

Your rights in relation to your personal data

You have the following rights with regard to personal data concerning you:

  • The right to obtain information about the personal data that we store about you and how we process it
  • The right to obtain or transmit a copy of your personal data in a commonly used format
  • The right to have your personal data corrected
  • The right to have your personal data deleted
  • The right to object to the processing of your personal data

Please note that these rights are subject to legal requirements and exceptions. To the extent permitted by law, we may refuse your request to exercise these rights. You also have the right to lodge a complaint with the competent data protection supervisory authority.

How we may change this Privacy Policy

We may amend this Privacy Policy at any time, particularly if we change how we process data or if new legislation becomes applicable. The version available at www.glandon-apartments.com will apply.